Company Name:Infosys
Company Profile:
Infosys the business process outsourcing subsidiary of Infosys (NYSE: INFY), is an end-to-end outsourcing services provider. Infosys BPO addresses your business challenges and unlocks business value by applying proven process methodologies with integrated IT and business process outsourcing solutions. The company applies business excellence frameworks to significantly reduce costs, enhance effectiveness, and optimize business processes. The company focuses on integrated end-to-end outsourcing and delivery of result-oriented benefits to our clients through reduced costs, ongoing productivity improvements, and process reengineering.
Company Website : www.infosys.com
Designation : Technology Analyst
Education : Any Graduate
Experience Required: 0 - 2 Years
Job Location : Across India
Description:
Knowledge Management : Document and share own learnings from the project (technically as well as from domain perspective), seek information and leverage knowledge from other projects IN ORDER TO drive higher efficiency effectiveness and preserve organization knowledge.
Client Management : Participate in handling customers as onsite coordinator IN ORDER TO provide right level of information to the customer and the PM and to undertake onsite specific activities of the project to ensure successful delivery of the project.
Maintenance : All the activities Listed above IN ORDER TO enhance the application and maintain the Quality as per the requirements,SLAs.
Production Support : Respond to the issues assigned, do analysis, participate in estimating the effort needed to implement solution or work around, suggest / implement work around, communicate to all the stake holder and close the issue as per the agreed timelines IN ORDER TO ensure support availability as per agreed SLAs.
Transition : Participate and Prepare KT sessions, document the understanding, take on shadow support IN ORDER TO Take up or Transfer the Primary Responsibility activities.
Warranty : Respond to production issues, arrive at a solution with inputs from stakeholders, participate in estimating the effort needed to implement solution, test and implement the solution IN ORDER TO enable the application availability as per agreed Service Levels.
Implementation : Participate in creating the implementation plan as per the project level quality plan and work on go live activities as per the Implementation plan IN ORDER TO enable productionization of application with out any issues.
Testing : Perform Validation activities (Functional , integration, system, User experience) based on the plans, identification and validation of defects found (Including UAT), Creation and Reviewing of Artifacts (Test Scripts, Documentation, Automation, Setups ), participate in performance testing IN ORDER TO ensure a quality Deliverable.
Development : Develop and review Artifacts (Code, Documentation, Unit test scripts ) conduct reviews for self and peers, conduct unit test and document unit test results for complex programs IN ORDER TO build the application and make it ready for Validation /delivery.
Architecture : Participate in creating application architecture document IN ORDER TO provide deliverables in line with architectural requirements.
Design : Do impact analysis, participate in high level design, create design specifications as per the high level design, create unit test plans for complex programs IN ORDER TO develop / Validate / Maintain the application as per the requirements.
Requirements Gathering : Understand the requirements (both functional and non functional) by going thru the specifications and with inputs from business analysts and participate in creating high level estimate as well as translating the same to systems requirements IN ORDER TO create a systems requirements document and participate effectively in the design, development and testing phases of the project.
Estimation : Participate in the estimation of work product IN ORDER TO provide right information to TL/PM for overall project estimation.
